SCAM - money taken for Stock subscription

New Here ,
Oct 12, 2018 Oct 12, 2018

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I have had funds removed from my bank account without my consent to fund Adobe Stock a facility I have absolutely no interest in.  I insist on wanting to communicate with someone who can remedy this fraudulent occurrence.

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Adobe Community Professional ,
Oct 12, 2018 Oct 12, 2018

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This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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Adobe Employee ,
Oct 12, 2018 Oct 12, 2018

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Hi Roger,

I'm sorry you had a poor experience and feel you were locked into a contract of Adobe Stock.

As per our records, there was a Stock subscription associated with the Adobe ID you used to post on the forum. The subscription is in a cancelling state currently.

Please contact our support team Support FAQ: How can I contact Adobe for support?  for billing queries and assistance.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita

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