Someone stole my photos and posted them for sale

[joyfuljillian]

Adobe chat has been totally unhelpful.

Pixsy was working on a case of copyright infringement for me (makeup brand stole a photo) and it's led back to Adobe stock site.  Someone took this old shoot I did, stole the entire folder from Flickr & posted it for sale here:

https://stock.adobe.com/uk/images/beautiful-young-woman-with-clean-fresh-skin-close-up-skin-care-fac...

I took every one of those photos & own the copyright to all of them & did not authorize their sale on this site.

How do I get these taken down? Chat is useless.  I need to also find out who posted them for sale. 

[WendellaBee · Accepted solution]

Thanks for getting in touch. We appreciate you bringing this situation to our attention. At Adobe and Fotolia, we respect intellectual property rights and ask our users to do the same in our Terms of Use and Upload Agreement. Specifically, we request that our users (a) represent and warrant that they own all right, title and interest in and to the content they submit, including all copyright, trademarks, patents, and other intellectual property rights; and (b) agree not to upload any content that infringes or violates the intellectual property rights of any person or entity.

In order to comply with your request, and in accordance with our policies, we kindly ask you to file a proper DMCA complaint with all the necessary information as described in Section 20 of the Adobe General Terms of Use (or Section 17 of Fotolia´s General Terms of Use). You can submit the regarding notification directly as a response to this email so we can take immediate action. You have the opportunity to use Adobe´s online form to file a DMCA complaint here: http://www.adobe.com/legal/dmca.html

Please understand that this procedure is mandatory and serves the protection of all contributors and needs to be complied with.

Thank you for your consideration.

Kind regards,

Wendy Bradbury
Lead, Sr. Software Product Quality Specialist
Adobe Stock

[ianina22256967c0q6]

Hello dear admin.

User LAPINA ALISA use photos of my dogs to sell it.

I didn't accept it, asked to delete 2 times , but she didn't it .

Can u make it delete please .

I have all proof of it 

How I can do it please ?

Thanks for the answer.

 

 

 

[WendellaBee]

You need to file a formal complaint. Please see https://helpx.adobe.com/stock/contributor/help/how-to-report-suspected-misuse-of-your-intellectual-p... for more information.