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Something is wrong with it File #: 299393856

Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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Hello, I was very surprised to see how bad this 3D image was. There are lots of artifacts on it.

File #:  299393856 
Could you refund?

Thanks!

 

 

 

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correct answers 1 Correct answer

Adobe Employee , Jul 15, 2021 Jul 15, 2021

This is not a 3D image, I'll forward this to the content team for review. Please be cognizant that contributors have a free hand in what title they give their assets. You'll want to confirm the file type before licensing an asset. This file is a jpeg.

EvilBugQueen1_0-1626383927840.png

If you are looking for 3D assets you'll want to use the menus at the top of the website or use the filter on the left of the page.

 

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hello MPettigrew,

I have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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You're fast! Thanks so much Vani!

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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This is not a 3D image, I'll forward this to the content team for review. Please be cognizant that contributors have a free hand in what title they give their assets. You'll want to confirm the file type before licensing an asset. This file is a jpeg.

EvilBugQueen1_0-1626383927840.png

If you are looking for 3D assets you'll want to use the menus at the top of the website or use the filter on the left of the page.

 

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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Wow, EvilBugQueen, the JPEG is a 3d rendered image. Sorry that I confused you with my request.

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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The review team will look at the image and determinate if the artefacts you detected are major defects. If they agree, the asset will be withdrawn.

ABAMBO | Hard- and Software Engineer | Photographer

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