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Something is wrong with it File #: 299393856

Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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Hello, I was very surprised to see how bad this 3D image was. There are lots of artifacts on it.

File #:  299393856 
Could you refund?

Thanks!

 

 

 

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correct answers 1 Correct answer

Adobe Employee , Jul 15, 2021 Jul 15, 2021
This is not a 3D image, I'll forward this to the content team for review. Please be cognizant that contributors have a free hand in what title they give their assets. You'll want to confirm the file type before licensing an asset. This file is a jpeg. If you are looking for 3D assets you'll want to use the menus at the top of the website or use the filter on the left of the page.

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hello MPettigrew,

I have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!!

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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You're fast! Thanks so much Vani!

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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This is not a 3D image, I'll forward this to the content team for review. Please be cognizant that contributors have a free hand in what title they give their assets. You'll want to confirm the file type before licensing an asset. This file is a jpeg.

EvilBugQueen1_0-1626383927840.png

If you are looking for 3D assets you'll want to use the menus at the top of the website or use the filter on the left of the page.

 

EBQ

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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Wow, EvilBugQueen, the JPEG is a 3d rendered image. Sorry that I confused you with my request.

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Adobe Community Professional ,
Jul 15, 2021 Jul 15, 2021

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The review team will look at the image and determinate if the artefacts you detected are major defects. If they agree, the asset will be withdrawn.

ABAMBO | Hard- and Software Engineer | Photographer

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