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St subscription cancellation

New Here ,
Nov 07, 2021 Nov 07, 2021

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I have CC subscription and i decided to try for 14 days St. Adobe now is telling me that to made the cancellations i have to pay a early cancelation fee for the CC and the St. I just made de St trial and not made any subscription. I don't need it for my work. I just want to keep my CC subscription. can anyone help me with this?

Tanks a lot!

Paulo 

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Licensing, Plans and purchase

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Adobe Employee , Nov 08, 2021 Nov 08, 2021
I can see that you have had you Adobe Stock subscription since August. You had 30 days to cancel the trial subscription. Since you have not used any of the paid quota customer care can assist you with canceling the Adobe Stock subscription. You may contact customer care here: https://helpx.adobe.com/contact.html Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or i...

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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I can see that you have had you Adobe Stock subscription since August. You had 30 days to cancel the trial subscription. Since you have not used any of the paid quota customer care can assist you with canceling the Adobe Stock subscription.

You may contact customer care here: https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

 

EBQ

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