Stock image quality not good enough

[Jacqui3540738854ty]

I purchased this icon set but didn't realise it was only a jpg that is not of sufficient quality for using as icons. I have seen another post that said I should post here if there are quality issues to get a refund on my credit.

Could you please confirm the insufficient quality of this image (it is not usable as icons) and refund my credit?

https://stock.adobe.com/uk/images/exclusive-icon-set/168017856

Many thanks

[Jill_C]

They definitely look much too small and low-res on the preview. Perhaps @Contributor1 can help here.

[Contributor1 · Accepted solution]

Hello @Jacqui3540738854ty, I see the issue you're referencing and I've added a credit back to your account. Thank you for the report and sorry for the problem with the image.

[Jacqui3540738854ty]

Thank you very much for that and for the speed it was done with 🙂

[pakkru_7121]

Not matching 

[Jill_C]

what is not matching? Do you have a question for the community?