Stock subscription by mistake, help me to cancel

New Here ,
Sep 16, 2022 Sep 16, 2022

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Somehow i subscribed to Adobe stock but I dont remember when, and a saw on my bank account the payments from June., which is 38 EURO/m And I haven't used it even once and I don't need it. How can I cancel this without having to pay the fee for the unused package?

 

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Community Expert , Sep 16, 2022 Sep 16, 2022

Please contact Adobe customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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Please contact Adobe customer service. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

 

You probably subscribed together with a Creative Cloud subscription or similar. There is always a small tick mark to enrol you also in a stock subscription.  It's an easy way, if you need it.

ABAMBO | Hard- and Software Engineer | Photographer

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