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Stock subscription

New Here ,
Dec 24, 2019 Dec 24, 2019

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Hello,

 

Whenever I attempt to subscibe to a monthly Stock package (10), I get the following error, no matter how many different cards I try...

 

"We're unable to approve your transaction at this time. Please check the information you've entered below to make sure everything is accurate. If you continue to have trouble, please try a different card or contact Learn & Support for help."

 

Brian

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Licensing

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Adobe Community Professional ,
Dec 24, 2019 Dec 24, 2019

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Good morning.
For some reason credit seems to not be accepted. Credit card payment is not accepted, and it seems that the same problem occurs even if you try with a different card, so you need to contact support.


TkfY(ACP),JAPAN

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Adobe Employee ,
Jan 07, 2020 Jan 07, 2020

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Hello B.,

Please contat your bank if you continue to see this error.

EBQ

EBQ

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