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Stock template stuck on please wait

New Here ,
Feb 04, 2019 Feb 04, 2019

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When I want to download a stock template and i click "download" it says "please wait" and doesn't change from the continuous blue circle. I've tried everything and I do have the official paid for creative cloud.

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correct answers 1 Correct answer

Adobe Employee , Mar 29, 2019 Mar 29, 2019
Please Contact Customer Care for more help!

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Adobe Employee ,
Feb 04, 2019 Feb 04, 2019

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Moving this query to the correct communityAdobe Stock .

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Adobe Community Professional ,
Feb 05, 2019 Feb 05, 2019

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What browser do you use? What is your OS and version?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Mar 29, 2019 Mar 29, 2019

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Please Contact Customer Care for more help!

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