Stock Vectors are Not Vectors

[russw66705393]

I licensed 2 files (196421993 and 93094041) to find that these images were only partially vector.   Can I get a refund on both of these?

[Sheena Kaul]

Hi Russ,

I apologize for the troubles that you're facing here.

I'm getting these files checked and will update you as soon as I hear more from the team.

Regards,

Sheena

[Sheena Kaul · Accepted solution]

Hi Russ,

I've got both the files checked.

The file# 196421993  is not a vector of good quality and therefore I'll be adding 1 license for the same to your account. But for file# 93094041 it is already mentioned on the website that it is a JPEG and not vector so I'm sorry we not help you with that download.

Let me know if that helps!

Regards,

Sheena