I have tried to purchase an Adobe Stock 150 credit pack, but I am getting the message :
Your plan has expired. Please update your payment details to reactivate it.
I update my payment details (although the current ones were perfectly fine), and it then just tells me I need to reactivate my plan, and to enter my card details. I do so again, and then it tells me ;
We’ve encountered an error processing your information. Try submitting again, or use a different web browser.
Different browser, same result. Adobe, if you want my £720 I am hoping this can be fixed in the next hour, otherwise i'll buy a bundle elsewhere. Its not the first time I have dad hassles licencing.
Sounds good, apart from when I go to that link I get this
Did you try a different browser?
It works for me:
Yep - looks like its my personal Adobe account that has problems with contacting support, licencing stock. If I log in with my work Adobe ID all is fine
Hi C. S.,
I've sent you a private message.