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Subscription cancellation

New Here ,
Feb 09, 2021 Feb 09, 2021

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Hi,

 

I started the trial of Adobe Stock and I totally forgot about it. I remembered only when I was notified that my bank account had insufficient funds for the subscription payment. I also read that I have 14 days to cancel and get a refund - but as my bank account was empty, no payment was made. Is there anyway to cancel it now? I don't see any cancellation button on my account.

I tryied to get in contact to someone but I can't find any chat button or email address. 

Please help!

 

Thanks,

Andreea

 

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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It appears your subscription has been cancelled. If you require additional assistance please contact customer care, https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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