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Hi!
I am desperately looking for a support or customer care contact in order to fix an automatic payment issue.
I tried with the email: [e-mail deleted by moderator], not working
I tried to call the support phone number in France: not working
I tried the support phone number in Italy: not existing (I am french but now in Italy)
Can anyone help me?
Thank you so much in advance
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Hi Christelle,
Adobe customer care can't be reached by e-mail. Guessing any e-mail address does not succeed and probably never with most companies. 😉
Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)