• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Team account access?

New Here ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

How long does it take to get access to download images with a Team account? Our team account payment was processed last week but we are still unable to download images using the team account license. We still have to pay for each image individually without benefit of the team account access we are paying for.

Views

306

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 24, 2018 Oct 24, 2018

Hi DF,

I see from the Adobe ID that you use on the forums that your team administrator has not assigned anyone to the Adobe Stock Team subscription. Please contact your administrator to complete this step. Whomever is assigned to the Stock subscription will need to confirm the invitation by clicking on the link in the email message inviting that user to the seat.

Please let us know if you require further assistance.

EBQ

Votes

Translate

Translate
Adobe Employee ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

LATEST

Hi DF,

I see from the Adobe ID that you use on the forums that your team administrator has not assigned anyone to the Adobe Stock Team subscription. Please contact your administrator to complete this step. Whomever is assigned to the Stock subscription will need to confirm the invitation by clicking on the link in the email message inviting that user to the seat.

Please let us know if you require further assistance.

EBQ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started