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New Here ,
Nov 01, 2023 Nov 01, 2023

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I don't know why I can't download the assets from Adobe Stock.

I deleted the history and signed in/out but it didn't work.

Does anyone know how to fix this problem?

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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You may be in the wrong region for the asset you want to license. Not all assets are available in all regions. Your credit card region and your country as set need to correspond. 

ABAMBO | Hard- and Software Engineer | Photographer

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