Two profiles, same account

[gcabrera82]

Hi there; I need help with something. why I have two profiles in the same accounts. I have purchased some credits for the media library but it seems that I have to be careful when I buy an image to not be with the profile that it doesn't have credits. is it possible to have them both together?

[EvilBugQueen1]

Hi gcabrera82,

I was able to review your account using your Adobe ID. You have two profiles, personal and your company's. When your company's profile is selected you will see your company name in the navigation bar at the top of the Adobe Stock website. When your personal profile is selected you will see your name. Since you are not the contract owner for your team you cannot purchase credits for your team directly. When your team is selected in the profile menu you may request your administrator purchase credits or subscriptions by selecting and clicking one of the "Buy Now" buttons from this page: https://stock.adobe.com/au/teams

If you purchased credits under your personal profile in error please contact customer care for assistance: https://helpx.adobe.com/contact.html

EBQ