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Unable to access account

New Here ,
Jun 09, 2021 Jun 09, 2021

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I'm subscribed to receive 10 free Adobe Stock images, but I entered the wrong email and couldn't verify my identity and access. How can I fix it?

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Account management , Terms of use , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Jun 09, 2021 Jun 09, 2021

Contact Adobe customer care. They can fix it for you. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852

...

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Community Expert ,
Jun 09, 2021 Jun 09, 2021

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Contact Adobe customer care. They can fix it for you. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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