Unable to cancel Adobe stock trial within the month, now says payment overdue

[kadinz2279232]

During the free month trial of adobe stock, I realized that I could not actually afford the service, so I canceled the service. However, a month later, I get an email saying they were unable to charge my previous credit card, and that my payment was now overdue. I checked my account, and found that stock was not in fact canceled. I don't plan on using any of the assets given, so how can I just end this?

[twaritar3263062 · Accepted solution]

Hi Kadin,

Please Contact Customer Care for cancellation/billing related queries.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita