Unable to delete account & unsubscribe

[Guest]

HELP - my account will not let me delete or cancel my subscription. It advises me to check back later to make any modifications.

When I try delete my account it also doesn't let me cancel the plan.

Thanks.

[Abambo · Accepted solution]

Cancel a subscription: https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

if that does not work you need to contact customer service.

Delete the Adobe id account: https://helpx.adobe.com/manage-account/using/delete-adobe-account.html

if that does not work you need to contact customer service.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)