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Unable to download 'licensed images'

New Here ,
Jun 10, 2020 Jun 10, 2020

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Hi guys,

Hope you can help. I have licensed 5 images now from adobe stock and image below comes up, saying the image may be damaged or the file format preview (mac) doesn't recognise. How do I solve this issue?

Thanks

Screenshot 2020-06-10 at 17.00.36.png

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Adobe Employee ,
Jun 10, 2020 Jun 10, 2020

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Hi kkhetia,

You are attempting to open an Adobe Illustrator file with the Preview app. This is expected behavior. Please use Adobe Illustrator to open these files.

EBQ

EBQ

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