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unable to open *.ai file

New Here ,
Feb 18, 2020 Feb 18, 2020

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I just purchased a vector file: #276674315

However I am unable to open it using inkscape.

 

The conversion fails as well.

 

Could you please send it to me as a pdf or svg file?

Thank you

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Adobe Employee ,
Feb 21, 2020 Feb 21, 2020

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Hello,

It can be opened in Illustrator directly or you can open Photoshop and choose Place Embedded... or Place Linked... from the File menu to use it there.

EBQ

EBQ

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New Here ,
Feb 25, 2020 Feb 25, 2020

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Hi,

It doesn't help me at all. I asked you to help me to use the file with a software called inkscape, that i am always using. There were no problem with *ai files before. I think the file i downloaded is somehow corrupted. I asked you to reimburse the "licence coin" as I cannot use the file properly.

 

I do not have photoshop - i can not use this software

Thank you

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