Unable to purchase/license due to error

New Here ,
Sep 21, 2021 Sep 21, 2021

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Hello,

I've almost the same problem.
I've 4 credits and 4 single pictures I want to buy.
I go on "licence" but it shows me "error". Unable to purchase the picture. However, I can still download previous pictures.
I tried on two computers, CC, Chrome and Firefox.
Since yesterday it doesn't work.

Thanks.

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Adobe Employee ,
Sep 21, 2021 Sep 21, 2021

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Hi @YANN5E82,

I think I know what the issue is. I need to check with another team. In the meantime I will give you credits to unblock you.

EBQ

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New Here ,
Sep 22, 2021 Sep 22, 2021

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Thanks a lot.
So my initial 4 credits don't work if I understand.

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Adobe Employee ,
Sep 22, 2021 Sep 22, 2021

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LATEST

Only while the problem was happening. It's been resolved.

EBQ

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