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Unable to ungroup JPEG

New Here ,
Mar 29, 2021 Mar 29, 2021

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Hello - I'm having the same problem. I can't ungroup elements in file #137227054. I have it opened in AI, but when I go to layers, there is not the option to ungroup. Can you please help? Thanks!

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correct answers 1 Correct answer

Adobe Employee , Mar 29, 2021 Mar 29, 2021

This file is a jpeg it is a flat image. Jpegs are always flat.

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Adobe Employee ,
Mar 29, 2021 Mar 29, 2021

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This file is a jpeg it is a flat image. Jpegs are always flat.

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Engaged ,
Mar 29, 2021 Mar 29, 2021

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You have to open the original AI file in Illustrator of course in order to un-group layers and then change it to your desired file type.

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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@PaintedKitty wrote:

You have to open the original AI file in Illustrator of course in order to un-group layers and then change it to your desired file type.


There is no original Ai file to this asset. The asset is a JPEG from the start on.

ABAMBO | Hard- and Software Engineer | Photographer

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Engaged ,
Mar 30, 2021 Mar 30, 2021

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OK gotcha! 🙂

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