Unauthorized charge

New Here ,
Oct 14, 2019 Oct 14, 2019

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I have a charge from Adobe Stock on my bank account.  I have never signed up for this.  Can someone please take care of this.   I've spent hours today just trying to get a hold of someone, with no luck. 

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Adobe Employee ,
Oct 14, 2019 Oct 14, 2019

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Hi R.,
I've attempted to look up your account using the Adobe ID you are using here on the forums and I find no information under this Adobe ID. Is it possible you have another Adobe ID, perhaps under a different email address?

 

EBQ

EBQ

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New Here ,
Oct 14, 2019 Oct 14, 2019

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I finally was able to chat with someone. Who was able to cancel it. Still don't know the email or ID associated with it! But my name and card were on it.

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