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Unintentional License

New Here ,
May 03, 2021 May 03, 2021

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Inadvertantly selected the disappearing/reapearing "license" button when trying to click on the thumbnail for more info.  Now I've apparently licensed an asset that I never wanted.  I hit the "x" in the download screen that appeared thinking that I'd cancel the "purchase."  I was wrong.  Apparently I licensed the image.

 

How do I return/refund/cancel/give back the license?

 

Seems like this has been a problem for a lot of people.

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Licensing

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Adobe Community Professional ,
May 11, 2021 May 11, 2021

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How do I return/refund/cancel/give back the license?

 

By @whooishe

You can't return the licence. You should contact customer care on this. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer

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