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Unknown charges from Adobe

New Here ,
Feb 24, 2021 Feb 24, 2021

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I received two charges to my paypal account from Adobe Systems Ireland LTD and I have not purchased any products. What I can do?

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Adobe Employee ,
Feb 24, 2021 Feb 24, 2021

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Hi @ILUSTEEL

If you are unable to find information when you log into Account Management: https://account.adobe.com then is it possible you have another Adobe ID associated with a different email address? You would need to know which email address is associated with the charges. As it stands I do not see any subscriptions associated with the account you are using here on the forums.

Once you determine the correct email address, please sign into Adobe.com with that account and you can contact customer care at this link: https://helpx.adobe.com/contact.html

EBQ

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