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Unlicense accidental stock photo download

New Here ,
Apr 27, 2022 Apr 27, 2022

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I've seen similar posts to this but I'm not sure how else to reach out as these dscussions were closed. I was scrolling and accidently licensed a photo FILE #: 71194380

Would love to option to unlicense this! 

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Download , Licensing

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correct answers 1 Correct answer

Adobe Employee , Apr 27, 2022 Apr 27, 2022

Hello codonoghue, 

I have verified that you have licensed asset ID 71194380 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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There is no unlicence feature, but you may contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 27, 2022 Apr 27, 2022

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Hello codonoghue, 

I have verified that you have licensed asset ID 71194380 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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New Here ,
May 02, 2022 May 02, 2022

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Hi there, 

 

I am relieved to find that I am not the only one who did this! I accidentally clicked on the license button when I don't wish to use the photo. I'm new to Adode Stock and unfamiliar with how it works. It was a "free" photo, so i'm unsure what the consequences are. I deleted the photo, I just wanted to make sure it doesn't count against me for clicking the license button. The photo was #185794128 if this helps.

 

Any info or assistance is greatly appreciated!

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Adobe Employee ,
May 04, 2022 May 04, 2022

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Hello Ryan24291175facn,

185794128 is a free asset so no credit is being used against your accounts quota. 

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