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I accidentally license and image #179171660 and would like to know how to go about getting back credit. i'm still searching for a group of images for a design.
Hi Kevin,
Sorry for the trouble it has caused to you.
Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.
Hope that helps!
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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is there a setting through adobe stock to ask for a confirmation to buy photo and not accidentally click immediately?
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Hi Kevin,
Sorry for the trouble it has caused to you.
Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.
Hope that helps!
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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I have the same problem, can I also get one credit back? this sucks why would they put it there to cause so many mistakes...
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Hello Afshin5EAF,
Can you share the asset ID details accidently licensed ?