unlicense

New Here ,
Nov 20, 2018 Nov 20, 2018

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I accidentally license and image #179171660 and would like to know how to go about getting back credit. i'm still searching for a group of images for a design.

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correct answers 1 Correct answer

Adobe Employee , Nov 22, 2018 Nov 22, 2018
Hi Kevin,Sorry for the trouble it has caused to you.Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.Hope that helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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New Here ,
Nov 20, 2018 Nov 20, 2018

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is there a setting through adobe stock to ask for a confirmation to buy photo and not accidentally click immediately?

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Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

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Hi Kevin,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Jan 11, 2022 Jan 11, 2022

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I have the same problem, can I also get one credit back? this sucks why would they put it there to cause so many mistakes...

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Adobe Employee ,
Jan 13, 2022 Jan 13, 2022

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Hello Afshin5EAF, 

Can you share the asset ID details accidently licensed ?

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