Unlicensed a photo?

Community Beginner ,
Apr 11, 2019 Apr 11, 2019

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I accidentally licensed a photo when I was looking at items in a search. Is there a way to unlicense?

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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2019 Apr 12, 2019
Hi Pairlee,I am sorry for the trouble.I've added 1 license to your account against this download. Please check your account and let us know if you need any further assistance.Regards,Sheena

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Adobe Community Professional ,
Apr 11, 2019 Apr 11, 2019

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No, there is no way to unlicense but friendly Adobe staff may credit you beck the one image.

twaritar3263062​ or Sheena Kaul​, could you please help pairleed?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 11, 2019 Apr 11, 2019

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Hi P.D.,

Could you please provide the asset ID of the file you licensed?

EBQ

EBQ

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Community Beginner ,
Apr 11, 2019 Apr 11, 2019

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FILE #: 142149878

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Adobe Employee ,
Apr 12, 2019 Apr 12, 2019

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Hi Pairlee,

I am sorry for the trouble.

I've added 1 license to your account against this download. Please check your account and let us know if you need any further assistance.

Regards,

Sheena

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New Here ,
May 16, 2019 May 16, 2019

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Hello,

I did the same thing. I am new to adobe stock and didn't realize that I was licensing two templates. #244991418 and #259201995

Is there any way to be credited for this mistake?

Thanks,

JH

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Adobe Employee ,
May 17, 2019 May 17, 2019

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Hi Jennifer,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 2 Adobe Stock files, I have added 2 image licenses to your account so that you can use them against different images.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Sheena

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