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Unlicensing an image?

New Here ,
Feb 08, 2021 Feb 08, 2021

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I misclicked and completely misunderstood the licensing process, which resulted in my licensing an image a few moments ago. Is there a way I can remove that from my account to free up one of my credits? I have not downloaded the image or anything.

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Account management, Licensing, Troubleshooting

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Adobe Community Professional ,
Feb 25, 2021 Feb 25, 2021

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Sorry, but it is impossible to un-license an asset. Please contact Adobe customer care and plead your cause and get possibly a replacement licence.

 

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

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