Unneeded Images

[CLEARHQ]

We licensed the images in the attached Word document. We have not and will not use them. Could we please "relinquish" them for image credits?

Thanks,

Kelly Hamilton

Instructional Designer

CLEAR

[Abambo]

Hi Kelly,

I will never understand how people licence dozens of assets without needing them. There is no possibility to return licences, but given the number of this, I suggest you contact customer service and explain what happened. And I strongly suggest that you pay better attention to what you are doing.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)