Unused adobe stock subscription I thought was cancelled

[jordana11269356]

Hi,

Im hoping to find out about a refund on a subscription to adobe stock that I cancelled but have been paying for the last few months without knowing. I have not used any of the stock photos allocated to me and am hoping to get a refund on

the months since I last downloaded a license. 

Thanks,

Jordan 

[Abambo · Accepted solution]

Hi Jordan,

You need to contact Adobe customer care to see what they can do for you. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)