Unwanted Charges

[emmar73176986]

Hi, I just noticed on my bank statement that I have been charges $29.99 for the past two months for Adobe Stock that I never signed up for. I just now went online to cancel it because I didn’t want to be charged more and I was charged $59.99 to cancel. I am hoping I can be reimbursed for these charges because I have never used Adobe Stock. I will also be reporting these charges as fraudulent to my bank. Please advise. Thank you.

[Abambo]

please Contact Customer Care .

[twaritar3263062 · Accepted solution]

Hi Emma,

Sorry to hear that you are facing issues with Adobe Stock services.

As per our records, you have signed up for Adobe Stock 10 images per month(one-year) plan on 18 Oct 2018.

The subscription is currently in a cancelling state.

Please reach out our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita