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I checked my payments and noticed I had been charged for the use of stock images I didn’t want, don’t need it and am not using. I have spent quite a while trying to find a contact number or other portal I could to contact the Adobe Customer Care / Billing team about this. Given the money Adobe generates, I am very disappointed with the GUI’s you have set up. It’s like you’re trying to frustrate your customers rather than help them.
Anyone that can advise on who I can contact to sort this out, before I give up and pass to Trading Standards and Which UK?
Sorry for your troubles. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
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Sorry for your troubles. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)