Vector file downloading as raster

[patricks88100612]

I licensed File #: 390377047, and chose to download as vector/.ai. When I open the .ai file the iamge is rasterized. How can I access the actual vector art?

[PaintedKitty]

If you don't have Illustrator, you can use of those vector viewer apps that are free to view and or change the file type. Just do a search.

Otherwise you're going to need Illustrator if you want to keep it a vector. Otherwise use photoshop to convert the image to a large JPG.

[patricks88100612]

Thanks for the reply, but I do have Illustrator. I think it's an error on Adobe's end. They say it's a vector file, and downloads as .ai, but when I open in Illustrator, it's raster. I tried opening in Photoshop as well, but it opens as a flat image and low resolution.

[EvilBugQueen1]

Hi @patricks88100612,

I agree it's a poor quality asset. I've granted you a replacement license and will forward this to our content team for review.

[patricks88100612]

Thanks! I downloaded another similar graphic that was supposed to be vector, and it was also a raster image. I think that whole set is bad.

[EvilBugQueen1]

@patricks88100612 please share the ID with me. Our content team will look into it.

[patricks88100612]

#390377108

Thanks for looking into it.

[EvilBugQueen1]

Thanks, I've granted you another replacement license. I think you may be correct about that contributor's content. Our content team will review it.

[patricks88100612]

Thank you for the replacement license!