I searched for a vector, and this file came up:
It's listed as "Editable Text Effect", but when I downloaded, it's just a flat jpeg.
Is there a way I can be send the correct file for this?
Are you sure that you selected the correct downlod format? Settings allows to switch between JPEG and vector.
This file does not give me that option. When I clicked it just saved the jpeg. I tried again and same thing.
No, that is not the right asset. The one I licensed is File #: 439241932
Well, that asset is a JPEG file, so text can't be changed, and the promise is wrong.
The uploader may have made an error with this one and some other files. Someone at Adobe needs to check this account and take down at least the misleading files. You will need a replacement asset credit, but I doubt that you can get the file you chose as a vector file.
Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.