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Vectorial image issues

New Here ,
Sep 15, 2021 Sep 15, 2021

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Hi Everybody,

I've just downloaded an image (ref #250888119) and when I've opened it the elements contained were not visualized correctly.

It seems that the file has some issue with the mesh tool (screenshot attached).

I'm using Illustrator CC2021 ver 25.4.1

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correct answers 1 Correct answer

New Here , Sep 17, 2021 Sep 17, 2021
Hi!Thanks for the answer.I've tried to download it again and the issue remains.I've opened it on three different machines, but everywhere I have the same problem.(I've also downloaded it from shutterstock and the situation does not change).When I hit the space bar to see the preview in the Finder I see it correctly.To me it seems that, for some reason, Illustrator cannot handle the layers' masks.

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Adobe Employee ,
Sep 15, 2021 Sep 15, 2021

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I downloaded this and not seeing the problem in the screenshot. Possibly check to see if all the layers are set to visible or try re-downloading the file?

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New Here ,
Sep 17, 2021 Sep 17, 2021

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Hi!

Thanks for the answer.

I've tried to download it again and the issue remains.

I've opened it on three different machines, but everywhere I have the same problem.

(I've also downloaded it from shutterstock and the situation does not change).

When I hit the space bar to see the preview in the Finder I see it correctly.

To me it seems that, for some reason, Illustrator cannot handle the layers' masks.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
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