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Video file won't open in my premier pro

New Here ,
May 30, 2019 May 30, 2019

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Downloaded a video, but the video plays on my windows player. But refuses to go on my adobe premiere pro cs6 or after effect, it says unsuported format or damaged file, Pls what do I do?

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Adobe Community Professional ,
May 31, 2019 May 31, 2019

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What format is it? What is your OS version?

nb: sometimes it helps to rename the extension to something that Premiere knows, like .mpg or .mp4.

ABAMBO | Hard- and Software Engineer | Photographer

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