• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Video Return

New Here ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

I went on Adobe Stock for a beach video, i klicked on it but I didn't want to buy it. Can I return the video and get my money back?

 

TOPICS
Troubleshooting

Views

101

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

LATEST

I moved this to the Stock forum.

 

No, you can't return a license. Before licensing you got a warning and a price indicarion. 

 

You should contact Adobe customer contact and negotiate the eventuel refund. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started