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We're sorry, but a system error occurred

New Here ,
Mar 21, 2020 Mar 21, 2020

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Im always getting following message if I want to license a picture:

 

"We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support. Learn & Support ;"

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Adobe Employee ,
Mar 23, 2020 Mar 23, 2020

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Hi gregor...,

Did you receive the payment confirmation?

EBQ

EBQ

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Adobe Employee ,
Mar 23, 2020 Mar 23, 2020

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Gregor, I have another question for you regarding your issue.  What kind of images are you attempting to license?  Are these Premium images?  

 

Thanks,

Jay

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