Copy link to clipboard
Copied
I am working on a website for a client in my city. I search for the city and found a generative AI image within the first 9 results claiming to be my city that is so completely inaccurate. It shows skyscrapers along a riverbank... This city is in the middle of farmland in the midwest. There are zero skyscrapers in the whole state. Would you report this image or let it go as it's tagged as "Generative AI"? I know this part of a bigger discussion on AI images, but I'm wondering where the line is drawn between art and reality when it comes to stock images.
Copy link to clipboard
Copied
Gen AI Contributors are NOT supposed to identify any of their images as representing a specific place, because it's just not possible for AI technology to accurately portray it. But sometimes the Moderators mess up and approve them anyway. If you'll post the asset number here, we can report it to an Adobe rep to have the Moderation team take another look and remove the image since it is obviously misleading.
Copy link to clipboard
Copied
I just found a few more just in the first two page results. I would prefer not to post the numbers as I don't want to identify where I am located. Is there a submission form to report the images?
Copy link to clipboard
Copied
No, there doesn't seem to be any other way of reporting flawed or misidentified images. I don't think anyone could identify you, because you use an avatar here that protects your identify.
Copy link to clipboard
Copied
You can contact customer service, but I don't know if the message gets relayed to the correct people. You could create a second ID with a new pseudo, unrelated to @jumpnshout5 (you will need a second e-mail). But if you do not use this screen name anywhere else, there won't be a relation, except if you live in a 20 people village.
You could also dm @Contributor1 with your asset IDs.
Copy link to clipboard
Copied
Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.
For support via Twitter:
https://twitter.com/AdobeCare
(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)
Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.