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Where did all my credits go?

New Here ,
Nov 06, 2019 Nov 06, 2019

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WTF? - I had nearly 3,000 credits in my account after transferring it from Fotolia, I logged on today to find that this has magically gone down to 200.

 

Seems like last night was the cut off date for Fotolia account transfers, so they must have made some database changes that have deleted my download credits.

 

I figured nothing good would come out of Adobe buying Fotolia.

 

Who else is seeing this? 

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Account management, Licensing, Plans and purchase

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Adobe Community Professional ,
Nov 17, 2019 Nov 17, 2019

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duncane, good evening.

If the content is related to a contract or account, the content will not be resolved in the forum.

Please contact support.

Adobe Customer Care


TkfY(ACP),JAPAN

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