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Why am I having such a hard time with customer service/stock images

Explorer ,
Jun 16, 2021 Jun 16, 2021

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I'm going to make this quick and simple.

 

I'm trying to purchase an extended version of a stock image.  I would like the window to pop-up so that I can make my purchase (standard or extended). 

 

Instead #2 screenshot keeps popping up. See attachment.

 

I DO NOT want to subscribe. 

 

Please HELP. 

 

Customer Service (Chat) is terrible. They can't help me. 

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Download, General, Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jun 16, 2021 Jun 16, 2021
This question has been answered in the other thread you posted. https://community.adobe.com/t5/stock/download-stock-image-standard-or-extended/td-p/12116064

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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This question has been answered in the other thread you posted. https://community.adobe.com/t5/stock/download-stock-image-standard-or-extended/td-p/12116064

EBQ

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