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Hi,
I am from Spain and I got Adobe Suite.
Does anyone know why I cannot purchase any video in Adobe Stock? The message I received says:
"Is not possible for you to buy a video online. Please contact your closest Adobe distributor"
Does anyone know the reason? or How to solve it?
Thanks a lot
Alvaro
Hi Kainbey,
I reviewed your account using the Adobe ID you are using in the forums and the country associated with your Adobe ID is Turkey, not Spain. Turkey is a restricted country. This page has information for addressing this issue: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html
EBQ
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Hi Kainbey,
I reviewed your account using the Adobe ID you are using in the forums and the country associated with your Adobe ID is Turkey, not Spain. Turkey is a restricted country. This page has information for addressing this issue: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html
EBQ