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New Here ,
Sep 17, 2018 Sep 17, 2018

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I downloaded file #216693873 and even tried file #216693866 they download but neither one from this series will open.

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Adobe Employee , Sep 18, 2018 Sep 18, 2018
David,Our product team has tested the images on their end and have confirmed that they don’t work with any of the applications. It seems that the contributor has not saved his images properly. Apologize for the inconvenience caused to you. I have added 2 image licenses to your account so that you can use it against different images.Hope this helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Sep 17, 2018 Sep 17, 2018

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Hi David,

We apologize for the inconvenience caused to you.

Let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

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Adobe Employee ,
Sep 18, 2018 Sep 18, 2018

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David,

Our product team has tested the images on their end and have confirmed that they don’t work with any of the applications. It seems that the contributor has not saved his images properly.

Apologize for the inconvenience caused to you. I have added 2 image licenses to your account so that you can use it against different images.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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