Worst Customer Service I have Experienced (Branched out)

[dannyw94247594]

Spent over 30 minutes waiting for a chat that said "0 minutes remaining to wait"  This is a multi-million dollar profiting company that says customers are cattle.  these guys on the other line barely know what I am saying.

[dannyw94247594]

HERE IT IS 40 EFFING MINUTES OF NOTHING

Your case number:  xxxxxxxxxx

[Case number redacted by moderator. This is a public forum and private information should not be posted.]

danny woodburn

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Thanks for your patience. Representatives are currently helping other customers. Your position in line is 19 and your wait time is approximately 2 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 18 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 17 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 17 and your wait time is approximately 3 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 13 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 10 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 10 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 9 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 9 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 7 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 6 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 6 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 5 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 5 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 4 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 2 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

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[Kanikas]

Hi Danny,

I see you have a question regarding an Adobe Stock image. Looping Sheena Kaul​ for help.

Thanks

Kanika

[Sheena Kaul · Accepted solution]

Hi Danny,

I have reviewed your case and see that you had accidentally licensed a file.

Since we cannot reverse it, I am adding a free credit to your account so that you can license a different image.

Hope that helps!

Regards,

Sheena