Wrong account link from CC to Stock

[janmeeus]

Indesign, Illustrator, Photoshop, etc. link to wrong account (pers/bus) in Adobe Stock, so I can't reach my Libraries. Can I change this, be it from Creative Cloud or in Stock. Thanks!

[Abambo]

Stock subscription and CC subscription need to be attached to the same account to work seamlessly together. I suggest you contact Adobe support on this matter. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

[janmeeus]

Thank you, Abambo!

I'm on it 🙂

[Abambo]

You're welcome.

[WendellaBee]

Hi @janmeeus,

Did you recently change to a business account for your Creative Cloud?

[janmeeus]

No, I must have put one of them on a wrong account, somewhere along the line: one is business but the other is individual, hence the troubles... But they are fixing it, they say 🙂

Thanks for responding!