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Wrong File Downloaded

New Here ,
Sep 29, 2018 Sep 29, 2018

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Good morning, I just purchased vector file #188902461. It was supposed to be a white background image, but when it downloaded, a red similar image downloaded. Please advise how I can obtain the correct image. Thank you!

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correct answers 1 Correct answer

Adobe Employee , Sep 29, 2018 Sep 29, 2018
We are very sorry for your inconvenience, I have credit you back one license and followed up for correcting this issue.  Please use other similar file for your needs if that works for now.Best regards,

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Adobe Employee ,
Sep 29, 2018 Sep 29, 2018

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We are very sorry for your inconvenience, I have credit you back one license and followed up for correcting this issue.  Please use other similar file for your needs if that works for now.

Best regards,

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