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Wrong image downloaded in Adobe Stock

DavidSLynch
Community Beginner ,
Nov 02, 2022 Nov 02, 2022

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I licensed image # 289094940, but the image I downloaded was different than the one I selected.

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Download , Licensing

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correct answers 1 Correct answer

Contributor1 Adobe Employee
Adobe Employee , Nov 02, 2022 Nov 02, 2022

Hello, I've verified the issue with both vectors 289094940 & 289092415 and granted you 2 replacement credit. I'll send the assets to the content team for review. Thank you for the report and sorry for the problem with the assets.

289092415 mismatch preview asset.PNG

289094940 mismatch preview.PNG

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DavidSLynch
Community Beginner ,
Nov 02, 2022 Nov 02, 2022

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I just licensed a second image (289092415) from the same artist - VYACHESLAV KRAVTSOV - and it was also the wrong image!

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Contributor1 Adobe Employee
Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

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In Response To DavidSLynch

Hello, I've verified the issue with both vectors 289094940 & 289092415 and granted you 2 replacement credit. I'll send the assets to the content team for review. Thank you for the report and sorry for the problem with the assets.

289092415 mismatch preview asset.PNG

289094940 mismatch preview.PNG

ā€ƒā€ƒ

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