Wrong image in Adobe stock

New Here ,
Jul 18, 2022 Jul 18, 2022

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I licensed image 378796070 but i downloaded the wrong image instead of the licensed one.

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Asset Quality , Download , Licensing

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2022 Jul 19, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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Suppose the preview and the downloaded asset do not correspond? That happens from time to time if the contributor is not focussed and makes an error during his upload process. The moderation should refuse those assets, but still, there are a number of such assets in the database. There is nothing you can do, except asking @Contributor1 for a review and for a replacement credit. You will choose a different asset.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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